The most overused cliche in business over the last 20 years has been “The internet changed everything.” As
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The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
Today’s economy has forced individuals worldwide to consider how they handle and keep track of their money. Consumer fin-tech
Bob Grohs
Director of Marketing
The Time is Right for a Customer Support Chatbot In 2020 it’s become more important than ever to provide your
Bob Grohs
Director of Marketing
“Injustice anywhere is a threat to justice everywhere ” Dr. Martin Luther King, Jr. By Mahesh Ram, CEO, Solvvy,
CEO
You’re used to having your customer support team close at hand—but due to recent COVID-related initiatives, it’s now likely that
If you run a restaurant, you can generally tell who your unhappy customers are. They’ll be the ones scowling at
As your company grows, you’ll likely find your customer support team answering the same questions over and over. That’s when
Your business offers top-of-the-line products or services—but does your business offer top-of-the line customer support? When you’ve invested heavily to
When I began working as Director of Support for Handshake, a career community that connects students and employers, I thought
