Customer support agents are instrumental to every company. They are problem solvers and product and service experts. At times, they
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The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
Chatbots are not a one-size-fits-all technology, and the differences between them are more nuanced that one might assume. Yes, older
Solvvy, the Next-Gen Chatbot and Support Automation Platform, today announced that it has added new capabilities to help parents better
Bob Grohs
Director of Marketing
It’s been found that companies lose $1.6 trillion per year due to customer churn, which is a staggering statistic. It’s
Kaan Ersun
COO
Customer service is paramount to the success of any business. According to research from American Express, the majority of Americans
The most overused cliche in business over the last 20 years has been “The internet changed everything.” As tired as
Bob Grohs
Director of Marketing
Today’s economy has forced individuals worldwide to consider how they handle and keep track of their money. Consumer fin-tech companies
Bob Grohs
Director of Marketing
The Time is Right for a Customer Support Chatbot In 2020 it’s become more important than ever to provide your
Bob Grohs
Director of Marketing
“Injustice anywhere is a threat to justice everywhere ” Dr. Martin Luther King, Jr. By Mahesh Ram, CEO, Solvvy,
CEO