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Prefer to read the SolvvyNotes? With the massive shift in behavior to online first, convenience has become a top
Marketing Manager
If there’s one thing that makes managers’ and owners’ skin crawl, it’s inefficiency. Business leaders are constantly on the prowl
When customers think about you and your brand, they rarely think only of the products you sell. Instead, the experience
Kaan Ersun
COO
A customer’s interactions with a brand drives their entire perception of a business, and as most businesses can attest, each
Bob Grohs
Director of Marketing
Personalization and automation seem to be diametrically opposed. Consumers expect a personalized experience, but they also expect immediacy and accurate
Customer support agents are instrumental to every company. They are problem solvers and product and service experts. At times, they
Bob Grohs
Director of Marketing
Chatbots are not a one-size-fits-all technology, and the differences between them are more nuanced that one might assume. Yes, older
Solvvy, the Next-Gen Chatbot and Support Automation Platform, today announced that it has added new capabilities to help parents better
Bob Grohs
Director of Marketing