How to Beat Customer Expectations with Better Customer Service
Your business offers top-of-the-line products or services—but does your business offer top-of-the line customer support? When you’ve invested heavily to
Your business offers top-of-the-line products or services—but does your business offer top-of-the line customer support? When you’ve invested heavily to
Did you go see the new Star Wars movie over the holidays? If so, you may have looked up reviews
The rise of AI may sound like a futuristic sci-fi movie plot, but when you take a closer look at
The holidays are here and wish lists have been made. Have you been nice or naughty? If you’ve been nice,
Did you know that 54% of customers used email to contact customer support, making it the most commonly used support
After co-founders, Mehdi Samadi and Justin Betteridge, graduated with PhDs in artificial intelligence at Carnegie Mellon University, they made the
That means… “Bots” is a term used everywhere in the industry of customer service. They come in the form of
We are very excited to announce our spring release. This release includes a lot of new features and functionality and
Would you take a 3% annual growth rate advantage over your competitors? What about a 2% lower expense ratio? Or
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