Here’s Why You Don’t Want to Miss Guru’s First Conference


Drop your cheesesteaks, Empower 2019 is just around the corner. And when you’re not busy visiting historic Philadelphia, you’ll get to experience all of the exciting events and exhibitors at Guru’s very first conference. Empower 2019 is jam-packed with compelling sessions, a yoga class (yep, you read that right), and a keynote from two-time NBA champion, Shane Battier. If you haven’t seen the full schedule, you can also check that out here.

Solvvy will also be making a splash at the event with a fireside chat alongside Brooklinen CX Manager, Caroline Nolan. In this session, hear insights from Caroline and Solvvy’s Maria Jiang on how Customer Support can help determine product roadmaps and how to position products to align with customer expectations. You’ll also get answers to questions like: Why does Brooklinen give sheets to its support agents? How do you empower support agents to focus on building a relationship with customers? How does self-service fit into customer operations? With all that and more, you’re not going to want to miss this one so be sure to join us during the Day 1 CX Track at 3:15 PM. 

Last but not least, we’ll also be practicing presence of mind by hosting a Vinyasa style yoga session! What better way to get empowered than to lift the muscles of your mind, body, and spirit to prepare for the rest of your day. The morning yoga session will be held at the Inn at Penn on Day 2, just down the street from World Cafe Live – and don’t fret, yogi beginners up to experts are welcome and mats will be provided, so be sure to sign up here.

Solvvy is pumped for Empower 2019, and we’re sure the City of Brotherly Love won’t disappoint! In fact, we’re so excited about this event that we want you to be there too! To get 40% off registration for Empower 2019, be sure to use promo code SOLVVY40.

See you there!