Customer experience (CX) is one of the most important aspects to any modern business. Study after study has shown that
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The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
By 2020, Customer Experience is predicted to overtake product and price as the number one differentiator among businesses. Companies wishing
On behalf of the entire team at Solvvy, I am very pleased to announce that we have raised $12M in
Nordstrom is not the same company today that it was five years ago. It will be a different company five
Trust is the foundation for loyalty and longevity—as well as every value in your organization’s culture. Every meaningful personal and
SDX Portland kicked off with a celebration of support and a “Happy Hour”, hosted by Solvvy at the Airbnb office
Artificial Intelligence, or AI, has come a long way since its inception in 1956. Simply put, AI refers to the
Folks from Solvvy – an intelligent self-service AI platform for customer service – caught up with author, speaker, entrepreneur, and
The Solvvy dashboard lets you measure, track and manage your key performance indicators (KPIs) in real-time. The self-service rate
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