When companies think about customer growth, they immediately think about the sales and marketing teams, then product. But what about
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The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
Back in 2002, Atlassian launched their first product, Jira. At the time, they didn’t make a lot of waves. The
For growing companies (like us!), growth and churn are two important areas of focus–while often times it’s easier to focus
Join Bruce Temkin, Managing Partner, Temkin Group and Maria Jiang, Head of Product Marketing, Solvvy in an exclusive webinar ‘Applying
Whether you’re trying to jumpstart a customer experience program from scratch or you’re a CX veteran looking to learn about
Apple is probably one of the most divisive companies in modern history. As a consumer, chances are you either 1)
Join Matthew Dixon, Co-author of The Effortless Experience and Kaan Ersun, SVP of Marketing, Solvvy in a webinar, ‘The Ease
The European Union’s General Data Protection Regulation (GDPR) went into effect on May 25th. The GDPR applies to any business
It’s no secret that having world-class customer service leads to more revenue, higher margins, and improved customer satisfaction and