It’s been found that companies lose $1.6 trillion per year due to customer churn, which is a staggering statistic. It’s
Connect with Solvvy
Get CX insights in your inbox
Get the whitepaper
The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
Customer service is paramount to the success of any business. According to research from American Express, the majority of Americans
The most overused cliche in business over the last 20 years has been “The internet changed everything.” As tired as
Bob Grohs
Director of Marketing
Today’s economy has forced individuals worldwide to consider how they handle and keep track of their money. Consumer fin-tech companies
Bob Grohs
Director of Marketing
The Time is Right for a Customer Support Chatbot In 2020 it’s become more important than ever to provide your
Bob Grohs
Director of Marketing
“Injustice anywhere is a threat to justice everywhere ” Dr. Martin Luther King, Jr. By Mahesh Ram, CEO, Solvvy,
CEO
You’re used to having your customer support team close at hand—but due to recent COVID-related initiatives, it’s now likely that
If you run a restaurant, you can generally tell who your unhappy customers are. They’ll be the ones scowling at
Kaan Ersun
COO
As your company grows, you’ll likely find your customer support team answering the same questions over and over. That’s when