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The Future of Customer Service with AI

This report empowers decision makers to make more informed decisions on an AI strategy.

As we approach the beginning of a new decade (how did that happen so fast?), it’s an opportune time to

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The rise of AI may sound like a futuristic sci-fi movie plot, but when you take a closer look at

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Getting the customer experience right is a delicate balance. Sure, you might be able to check your bank account balance

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The holidays are here and wish lists have been made. Have you been nice or naughty? If you’ve been nice,

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We’re often asked if Solvvy is a bot. The short answer? No. But to help you understand, we can go

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Today’s customers were raised on the internet, and they know how to wield its power mightily. They don’t call travel

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Skyrocketing sales are great for your bottom line—but sometimes aren’t so sweet for your customer support team, who are suddenly

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The Solvvy vision is to provide seamless customer experiences through intelligent self-service, and customers are at the heart of this

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Artificial intelligence is awesome when it comes to asking Alexa what time the latest Disney movie is showing at your

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