Earlier this year, Solvvy was recognized as a 2019 Gartner Cool Vendor for Conversational Platforms. This recognition has continued to
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The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
A Story We All Know Your customer is traveling through your app at the speed of light. They’re enjoying every
So you just got back from a conference and stopped by the trade show booths during that dead time between
Did you know that 54% of customers used email to contact customer support, making it the most commonly used support
Long gone are the days when customer service was significant only at the cash register. Nowadays, there are dozens of
Customer surveys are a powerful tool. With just a few questions, you can gain deep insight into your audience and
Solvvy for E-Commerce puts the power in shoppers’ hands to find answers quickly and easily. Shopping cart abandonment is one
Customer retention is a top priority for any successful subscription box business, but preventing churn is no easy task. While
As subscription box entrepreneurs gathered in The Big Easy last month to exchange ideas on how to grow their business,