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The Future of Customer Service with AI

This report empowers decision makers to make more informed decisions on an AI strategy.

Back in 2002, Atlassian launched their first product, Jira. At the time, they didn’t make a lot of waves. The

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For growing companies (like us!), growth and churn are two important areas of focus–while often times it’s easier to focus

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Join Bruce Temkin, Managing Partner, Temkin Group and Maria Jiang, Head of Product Marketing, Solvvy in an exclusive webinar ‘Applying

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Whether you’re trying to jumpstart a customer experience program from scratch or you’re a CX veteran looking to learn about

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Apple is probably one of the most divisive companies in modern history. As a consumer, chances are you either 1)

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Join Matthew Dixon, Co-author of The Effortless Experience and Kaan Ersun, SVP of Marketing, Solvvy in a webinar, ‘The Ease

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The European Union’s General Data Protection Regulation (GDPR) went into effect on May 25th. The GDPR applies to any business

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  It’s no secret that having world-class customer service leads to more revenue, higher margins, and improved customer satisfaction and

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Where does the customer experience begin? This may seem like a simple question, but it can be deceptively complex. By

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