Skyrocketing sales are great for your bottom line—but sometimes aren’t so sweet for your customer support team, who are suddenly
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The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
The Solvvy vision is to provide seamless customer experiences through intelligent self-service, and customers are at the heart of this
Artificial intelligence is awesome when it comes to asking Alexa what time the latest Disney movie is showing at your
Earlier this year, Solvvy was recognized as a 2019 Gartner Cool Vendor for Conversational Platforms. This recognition has continued to
A Story We All Know Your customer is traveling through your app at the speed of light. They’re enjoying every
So you just got back from a conference and stopped by the trade show booths during that dead time between
Did you know that 54% of customers used email to contact customer support, making it the most commonly used support
Long gone are the days when customer service was significant only at the cash register. Nowadays, there are dozens of
Customer surveys are a powerful tool. With just a few questions, you can gain deep insight into your audience and