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The Future of Customer Service with AI

This report empowers decision makers to make more informed decisions on an AI strategy.

After co-founders, Mehdi Samadi and Justin Betteridge, graduated with PhDs in artificial intelligence at Carnegie Mellon University, they made the

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That means… “Bots” is a term used everywhere in the industry of customer service. They come in the form of

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When companies think about customer growth, they immediately think about the sales and marketing teams, then product. But what about

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Back in 2002, Atlassian launched their first product, Jira. At the time, they didn’t make a lot of waves. The

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For growing companies (like us!), growth and churn are two important areas of focus–while often times it’s easier to focus

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Join Bruce Temkin, Managing Partner, Temkin Group and Maria Jiang, Head of Product Marketing, Solvvy in an exclusive webinar ‘Applying

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Whether you’re trying to jumpstart a customer experience program from scratch or you’re a CX veteran looking to learn about

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Apple is probably one of the most divisive companies in modern history. As a consumer, chances are you either 1)

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Join Matthew Dixon, Co-author of The Effortless Experience and Kaan Ersun, SVP of Marketing, Solvvy in a webinar, ‘The Ease

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