We wanted to share highlights from the best sessions in case you missed this event! We’ll be following this summary
Connect with Solvvy
Get CX insights in your inbox
Get the whitepaper
The Future of Customer Service with AI
This report empowers decision makers to make more informed decisions on an AI strategy.
We’ve all heard about the importance of first impressions, but do you know just how important they are when it
Kaan Ersun
COO
Tay, the AI-powered chatbot from Microsoft, had to be turned off within 24 hours of its debut when it turned
Would you take a 3% annual growth rate advantage over your competitors? What about a 2% lower expense ratio? Or
Bob Grohs
Director of Marketing
Most companies are struggling to provide a great customer experience when it comes to customer support. A Dimension Data study
Kaan Ersun
COO
Understanding why a customer purchased a particular product or service often gives businesses valuable insights into what is working and
Join Kate Leggett, VP and Principal Analyst at Forrester Research and Mahesh Ram in an exclusive webinar, “Investing in the
Companies seeking to safeguard and grow their revenue should focus on increasing the loyalty of existing customers rather than focusing
As a business, you’re constantly managing and balancing your company goals of increasing revenue, retaining customers, and improving internal processes,
Bob Grohs
Director of Marketing