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The Future of Customer Service with AI

This report empowers decision makers to make more informed decisions on an AI strategy.

We wanted to share highlights from the best sessions in case you missed this event! We’ll be following this summary

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We’ve all heard about the importance of first impressions, but do you know just how important they are when it

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Kaan Ersun
COO

Tay, the AI-powered chatbot from Microsoft, had to be turned off within 24 hours of its debut when it turned

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Would you take a 3% annual growth rate advantage over your competitors? What about a 2% lower expense ratio? Or

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Bob Grohs
Director of Marketing

Most companies are struggling to provide a great customer experience when it comes to customer support. A Dimension Data study

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Kaan Ersun
COO

Understanding why a customer purchased a particular product or service often gives businesses valuable insights into what is working and

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Join Kate Leggett, VP and Principal Analyst at Forrester Research and Mahesh Ram in an exclusive webinar, “Investing in the

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Companies seeking to safeguard and grow their revenue should focus on increasing the loyalty of existing customers rather than focusing

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As a business, you’re constantly managing and balancing your company goals of increasing revenue, retaining customers, and improving internal processes,

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Bob Grohs
Director of Marketing