Solvvy Customers Succeed with Conversational Intelligence

See how support leaders use Solvvy's Next-Gen Chatbot to deliver effortless customer experiences

Cut ticket volume and response time in half.

Increased CSAT score by 10 points.

Doubled Self-Service Resolutions in one week.

Achieved 45% self-service rate and cut costs.

Saving $300k annually with Workflows

Increased support to customers without expanding its team.

Scaled efficiently with 35% ticket reduction.

Realized $500K in cost savings.

Improved help center and workflow.

Cut response time in half while doubling customer base.

Helped learners with a 15% self-service rate.

Jumped to 44% Self-Service

40% self-service rate in four languages

Decreased first response time by 75%

Automation In Less Than 1 Hour

Nourishing relationships with quick responses.

6% ticket reduction during a high-growth period

Reduced First Response Time 28%

Reduced Ticket Volume by 15%

2015

Founded

550M+

End-Users Supported by Solvvy

40M+

Customer Questions Processed

70

NPS Score

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Solvvy customers include innovative and customer-centric companies from all industry verticals.

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