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See how Customer Experience (CX) leaders use Solvvy to deliver effortless customer experiences

See which CX Leaders are succeeding with Solvvy
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Solvvy customers include innovative and customer-centric companies from all industry verticals.
2015
Founded
250M+
End-Users Supported by Solvvy
10M+
Customer Questions Processed
70
NPS Score
Meet Solvvy’s Customers
Solvvy helped identify and answer questions without adding more staff as Codecademy scaled their product.
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Solvvy answered questions so that agents could focus on complex issues.
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Solvvy helped users feel supported.
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“The impact was immediate. We saw self-service rates of 24% but the biggest impact was in first response times. Our first response time decreased from 23 hours to 6 hours.”
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Solvvy reduced response times helping to boost CSAT scores and provide a better customer service experience overall.
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Solvvy helped Stash keep up with support tickets without having to add to its team, which kept costs down.
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Solvvy provides speedy, accurate self-service so clients can immediately find the information they need and keep working.
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Shinesty Slashes Customer Contacts and Response Time
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“Solvvy is great for improving First Contact Resolution because it gives our customers fast, reliable, and accurate answers. We’re beating our goals.”
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