Solvvy Customers Succeed with Conversational Intelligence

See how support leaders use Solvvy's Next-Gen Chatbot to deliver effortless customer experiences

Cut ticket volume and response time in half.
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Increased CSAT score by 10 points.
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Doubled Self-Service Resolutions in one week.
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Achieved 45% self-service rate and cut costs.
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Saving $300k annually with Workflows
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Increased support to customers without expanding its team.
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Scaled efficiently with 35% ticket reduction.
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Realized $500K in cost savings.
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Improved help center and workflow.
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Cut response time in half while doubling customer base.
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Helped learners with a 15% self-service rate.
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Jumped to 44% Self-Service
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40% self-service rate in four languages
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Decreased first response time by 75%
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Automation In Less Than 1 Hour
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Nourishing relationships with quick responses.
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6% ticket reduction during a high-growth period
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Reduced First Response Time 28%
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Reduced Ticket Volume by 15%
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2015
Founded
550M+
End-Users Supported by Solvvy
40M+
Customer Questions Processed
70
NPS Score
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