With 82% of customers willing to leave a brand after 2 bad experiences, how can you deliver happier experiences? This is where conversational AI-powered chatbots can do the heavy lifting for your support team by providing 24/7 omnichannel support and reducing support costs. And hear from Mahesh Ram, co-founder of Solvvy, on what’s coming next for customer service automation.
In just 30 minutes you will learn:
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Mahesh Ram is the head of digital customer experience at Zoom and co-founder of Solvvy—a conversational AI platform that’s reinventing the customer experience. Mahesh is a serial entrepreneur with extensive experience in enterprise SaaS. Prior to Solvvy, he was the CEO of GlobalEnglish Corporation, and he previously held senior management roles, including CTO of ThomsonReuters.