Solvvy’s next-gen chatbot and support automation platform is making traditional keyword and rules-based chatbots obsolete. Forrester helps you navigate the buzzwords to focus on the benefits.
Solvvy is an effortless next-gen chatbot platform that delivers brilliant customer experiences by immediately answering questions, guiding customers through personalized journeys, and providing insights to make great support decisions.
Solvvy’s proprietary Natural Language Processing technology interprets conversational language and the intent behind questions, allowing it to handle even the most complex customer needs.
“Solvvy’s integration is easy, implementation is easy, but the thing that really separates them
is people behind the actual software and how we work with them.”