Solvvy’s next-gen chatbot and support automation platform is making traditional keyword and rules-based chatbots obsolete. In this new report, Conversational AI experts from Forrester share the latest advances in chatbot technology to illustrate the bright future of chatbots and the increasingly critical role they will play for businesses in the next decade.
Solvvy is an effortless next-gen chatbot platform that delivers brilliant customer experiences by immediately answering questions, guiding customers through personalized journeys, and providing insights to make great support decisions.
Solvvy’s proprietary Natural Language Processing technology interprets conversational language and the intent behind questions, allowing it to handle even the most complex customer needs.
“Solvvy’s integration is easy, implementation is easy, but the thing that really separates them
is people behind the actual software and how we work with them.”