Chatbot AI and Machine Learning Decoded for CX Leaders 

Solvvy’s next-gen chatbot and support automation platform is making traditional keyword and rules-based chatbots obsolete. Forrester helps you navigate the buzzwords to focus on the benefits.

 

Get Forrester’s Conversational Chatbot Buying Guide

Solvvy Outperforms Traditional Chatbots

Eliminate Wait Times
Deliver instant resolutions to customers even when your agents are busy or offline.
Give Relevant, Accurate Answers
Provide customers with accurate snippets taken directly from your knowledge base.
Reduce Repetitive Work
Give back agent time to focus on conversations that require a human touch.
Brilliant Customer Experiences

Solvvy is an effortless next-gen chatbot platform that delivers brilliant customer experiences by immediately answering questions, guiding customers through personalized journeys, and providing insights to make great support decisions.

Solvvy’s proprietary Natural Language Processing technology interprets conversational language and the intent behind questions, allowing it to handle even the most complex customer needs.

Hear from a Solvvy Client ...

Steven Rivera, Director of Customer Experience, Scentbird

“Solvvy’s integration is easy, implementation is easy, but the thing that really separates them
is people behind the actual software and how we work with them.”