Level up your support operations and make decisions with confidence with strategic insights

Explore the Dashboard

Identify New Areas of Opportunity

Move beyond existing KPI reporting dashboards with an overview of your entire customer experience. Equip your team with analytics to identify strategic opportunities to improve support operations.

Use our Analytics API to integrate Solvvy data into your data warehouse so you can correlate support metrics with product performance, using analytics tools like Tableau and Looker on the combined data.

Amplify Customer Experiences

Quantify trends and take action to support customers wherever they need help. See how content is performing and create content that improves the self-service customer experience KPI.

Improve Support Over Time

Ensure customers are always given the most accurate answer as Solvvy learns the best responses to customer questions over time.