SAN MATEO, Calif., Jan. 7, 2020 – Solvvy, the leading intelligent customer support platform, today announced its recognition as a Winter 2020 Momentum Leader in Customer Self-Service by G2 Crowd for the second time in a row.
Today, effortless customer experiences are becoming an increasingly important factor for business success. Every year, companies are losing over $75 billion dollars in potential revenue due to poor customer support. By creating experiences that matter to customers, Solvvy is saving businesses valuable time and resources while also ensuring customers are satisfied and stay loyal.
With one of the most satisfied customer bases of any vendor, Solvvy believes it was recognized for the flexibility of its platform, ease of set-up and usability along with its world-class Customer Success team. With an easy-to-use interface, a clear path to reach customer support, and the ability to provide immediate answers, Solvvy elevates traditional support experiences to become refreshingly simple.
“Being recognized as a leader in customer self-service not once, but twice in a row, is an honor,” said Mahesh Ram, CEO of Solvvy. “Our placement on the G2 Crowd Report is a reflection of the work we put in every day to create an effortless customer experience and validates that Solvvy is making a big impact for our customers.”
A complimentary copy of the report is available here.
To learn more about Solvvy and its products, please visit https://solvvy.com/.
Headquartered in San Mateo, CA, Solvvy (@solvvyinc) builds software that enables effortless interactions between businesses and consumers. Solvvy’s platform is powered by advanced AI, resolving customer issues at speed and scale. Its customers include leading global brands such as HelloFresh, Vimeo, Under Armour, GoFundMe, Upwork, Ring, and many others.
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