Leading customer support is no walk in the park. From firefighting ticket surges to training new team members, customer support is challenged with addressing growing business needs, increasing operational efficiency, and improving customer experience.
Solvvy AI customer service platform helps you reach your operational goals while making customers happy. With our intelligent conversational platform, deliver better support with automation and get actionable insights to identify support and business trends.
Intelligent conversational self-service platform that enables easy and effortless interactions between you and your customers. Powered by artificial intelligence, Resolve understands customer intent and provides immediate resolutions, eliminating the need to contact support agents.
Customer support automation solution that walks customers through guided steps to quickly resolve complex issues. Our customer support platform integrates with your existing backend systems to create end-to-end automation that resolves customer issues without agent assistance.
An AI-powered ticket categorization dashboard that helps you better understand customer conversations. Identify business trends and make data-driven decisions.
Embed Solvvy self-service experience natively into your mobile app. We give you the tools to create a seamless self-service experience for mobile customizable to your brand.