Leading customer support is no walk in the park. From firefighting ticket surges to training new team members, customer support is challenged with addressing growing business needs, increasing operational efficiency, and improving customer experience.
Solvvy AI customer service platform helps you reach your operational goals while making customers happy. With our intelligent conversational platform, deliver better support with automation and get actionable insights to identify support and business trends.
Intelligent conversational self-service platform that enables easy and effortless interactions between you and your customers. Powered by artificial intelligence, Resolve understands customer intent and provides immediate resolutions, eliminating the need to contact support agents.
Solvvy connects to your support channels to ensure conversations are seamless. Provide expedited support for urgent customer issues, equip agents to give more accurate answers, and be certain that customers won’t have to repeat themselves.
Move beyond existing KPI reporting with an overview of your entire customer experience. Insights equips your team with powerful analytics to identify strategic opportunities which improve support.