Expand your self-service capabilities by connecting self-service Workflow automations with API’s or backend systems, allowing customers to resolve issues or complete requests on their own without needing to contact support.
For situations where human support is necessary, Workflows reduce handle times by automating information collection and streamlining conversations between customers and your team.
Workflows are simple to build, update, and maintain without needing to secure your organization’s scarce engineering resources.
Learn more here:
✓ Order Tracking
✓ Order Cancellations & Editing
✓ Subscription Management
✓ Claims Filing
✓ Membership Enrollment
✓ and many, many, more…