Responsible Disclosure Policy

Last Updated: December 8, 2020

Overview

Data security is a top priority for Solvvy, and Solvvy believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in Solvvy’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@Solvvy.com.
  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party.
  • Make a good faith effort to avoid violating the privacy, destroying data, or interrupting or degrading the Solvvy service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Solvvy employees or contractors
  • Any attacks against Solvvy’s physical property or data centers

Thank you for helping to keep Solvvy and our users safe!

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://solvvy.com/privacy-policy.

Contact

Solvvy is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at support@Solvvy.com.

Disciplinary Action

Employees who violate any Information Security policies may face disciplinary consequences in proportion to their violation. Solvvy management will determine how serious an employee’s offense is and take the appropriate action:

  • For minor violations, employees may only receive verbal reprimands.
  • For more serious violations, employees may face severe disciplinary actions up to and including termination.

Responsibility

The InfoSec team is responsible for ensuring all Information Security policies are followed.