"We've seen a huge reduction in our ticket volume and our satisfaction has been really high with Solvvy."
*As of April 12, 2021
Many chatbots require you to rebuild hundreds or even thousands of user questions and answers into their system. Solvvy automatically crawls your existing help center or community page content, relevant product or feature pages, historical ticket data, and more. With Solvvy, you don’t need to update content in multiple places and the solutions customers receive are always up-to-date.
Solvvy is quick and easy to implement without having to hire a team of expensive chatbot experts and engineers. Unlike other chatbots, our clients spend just 20 minutes per week on average managing Solvvy! This provides more time to focus on improving customer experiences and resolving those challenging issues that require a human touch. With an intuitive interface and easy-to-use dashboards and insights, your team can make impactful improvements to your customer support in no time.
Solvvy drives impactful results, substantially lowering ticket volumes with automatic answers and giving your team more time to focus on high-priority tickets. You’ll start saving on Day 1, and on average, Solvvy clients see a positive return on their investment in just 3 – 4 months.
"We've seen a huge reduction in our ticket volume and our satisfaction has been really high with Solvvy."