Keep your customers smiling by letting conversations flow seamlessly between them and your business. Make it easy for them to reach out for help across channels without ever having to repeat themselves.
Use advanced technology based on natural language processing to understand customer intent. Solvvy understands everyday language and delivers a 25% self-service rate.
Eliminate wait times by providing precise snippets from your knowledge base—only the most relevant and accurate information—so customers don’t have to waste time reading or waiting for an agent.
Empower customers to help themselves wherever they are—on your website or within your mobile app. Engage with them where they want so they can continue the conversation on any channel.