Guide customers through the entire buying journey to increase customer engagement and reduce cart abandonment rates. Build simple to follow Workflows that allow shoppers to self-serve any issue from product searches to order management.
With a conversational interface by their side, your business will be able to provide immediate guidance to shoppers, increasing their time spent on your site and customer lifetime value.
Help your customers shop with confidence with personalized product recommendations by page and create highly effective guided purchase experiences with no engineering effort required. While your customer is searching for the perfect product for them, Solvvy can step in to help find those products with step-by-step journeys that lead shoppers to the exact item they want.
When shoppers need additional help, Solvvy can intelligently route them to your sales team via whatever channel they prefer or any that you have available with our seamless omni-channel experience.
Remove gaps in your product or checkout flows that may create friction and interrupt the buying process with robust analytics that help you understand your customers.
Gain insight into important shopper metrics such as engagement rate, conversion rate, and total revenue lift through Solvvy to help you better identify your return on investment.
Provide world-class experiences no matter where your customers are shopping from with intuitive mobile, web, and app support.
Solvvy gives shoppers the ability to dive into rich content and quickly surface solutions on the go so they can get right back to their cart.
