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The Basics of Artificial Intelligence Decoded

Justin Betteridge on 7 June, 2017

Whitepaper: Building Intelligence into the Customer Experience

Optimizing service processes to deepen loyalty is the next frontier for customer happiness professionals. In this whitepaper, we examine the shift in brand loyalty which is no longer centered on the quality of a product but rather shaped by the complete experience customers have with your brand — in relation to your product, your marketing, your digital footprint, and your service.

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